FAQ

In order to ensure the safety of your accounts and funds, Bruc Bond utilises top of the line anti-fraud and security systems. Each transaction is screened and vetted before execution. If you require any specific tools or additional security measures, feel free to contact your account manage or our cyber department to personalise anti-fraud details.

No, our security means are web-based. Instead, you will need to receive a one-time password generator (two-factor authenticator) via your mobile device. We do not operate with physical tokens.

No, you do not need to have any physical device to execute payments. However, you will need to enter a PIN number or another alternative authorisation to make payments.

Bruc Bond Pte Ltd is regulated by the Monetary Authority of Singapore. For more information, visit our Licensing page (found in the footer) for the respective region.

Bruc Bond maintains exacting standard of cyber security, employing top of the line technological measures and advanced human compliance processes. We are committed to maintaining a clean, transparent and secure banking experience.

Bruc Bond Pte Ltd, as a non-EU entity, is not subjected to PSD2 regulations. You can contact your account manager for any requests related to payment services, such as API or third-party provider integration.

Bruc Bond is compliant with the international standards of FATCA and CRA. For more details and FAQ on FATCA, you can visit the FATCA and CRS section, found at the bottom of every page.

Your transaction PIN is a four-digit code that acts as another security measure. This is used in order to make transactions through your account. If for instance, your mobile device or computer has been stolen, no one can make a transaction without a PIN.